There are many sides to customer engagement. We're on yours.


There’s standard-practice marketing via the typical agency. And then there’s customer engagement with Ascend, a new breed of marketing services provider that can architect a complete customer engagement program and then deliver it. From strategy and creative through execution and assessment, support for your engagement strategy means a more powerful impact with your customer.

 

OUR CLIENTS

A mix of B2B and B2C, the Ascend client base includes a wide range of companies, from fast-growing startups to Fortune 100 corporations.

OUR DIFFERENCE

Ascend Marketing is an innovator in the customer engagement space, bringing a new approach to solving the challenges of true customer engagement.

The challenges are immense. Lots of companies can execute good marketing programs comprised of numerous initiatives. But stitching it all together into a cohesive, powerful customer engagement program? That’s where it gets tough.

And that’s why we created Ascend. To support the delivery of true, comprehensive, end-to-end customer engagement. 

Not a traditional agency or consultancy, Ascend is a new breed of marketing services provider, offering a seamless extension of your marketing team’s capabilities to enable a more complete, effective program. On-target strategy, of course. Outstanding creative, absolutely. But with Ascend as your partner, you get the added advantage of a high-performance marketing team that plugs easily into your organization to boost your greater engagement effort.

That’s Ascend. Engagement marketing – elevated.

 

OUR STORY

Founded in 2004, Ascend began as a six-person team of marketing professionals with deep experience in client-side marketing. With a keen understanding of the real challenges facing marketing leadership and the gaps in service that were – and still are – unmet by traditional agencies and consultancies, such as marketing and sales integration, channel development and performance analysis, Ascend was born.

Our team grew quickly, and in 2006 we moved our headquarters from Fort Worth to Grapevine, Texas. Our client list also grew to include some corporations such as Verizon, Alcatel-Lucent, Frito-Lay and Marriott, and our work deepened — especially in the areas of customer retention and prospect engagement.

As digital marketing exploded and became more complex, Ascend moved deeper into full integration of web marketing, social media and database-enabled customer engagement. In 2014, we acquired Yellowfin Strategy + Design, significantly enhancing our brand and digital design capabilities. 

With offices now in Grapevine, Fort Worth and Austin, the Ascend team serves a range of clients nationwide, and is uniquely positioned to provide complete, end-to-end marketing services for companies pursuing the vision of total customer engagement.